TikTok likes and views are broken for some unknown portion of the video app’s consumer base this afternoon. The impacted customers are seeing a “zero” like depending on TikTok posts, together with their very own and people of different app customers, as well as “zero” views. The corporate has acknowledged the difficulty and says it’s engaged on a repair, however, declined to elucidate what was responsible for the issue.
The TikTok Support account responded to the issue at 2:43 PM ET, noting it was working shortly to sort things, after which posted once more at 3:35 PM ET to say a repair was in progress. The corporate stated that customers ought to quickly see their app expertise return to regular as the issue was resolved on the corporate’s end.
Whereas sometimes a bug like this isn’t a lot trigger for concern — on-line apps do break, once in a while — the issue with TikTok comes at a time when the app is below hearth within the U.S. for its ties to China. This week, reviews emerged that the U.S. was contemplating banning TikTok and different Chinese-owned social media apps, in response to statements made by U.S. Secretary of State Mike Pompeo. TikTok has already been banned in India, together with 58 different Chinese apps, for comparable causes.
Today, The Wall Avenue Journal reported that executives at TikTok parent ByteDance are considering altering the company construction of TikTok’s enterprise and even establishing a headquarters for the corporate outdoors of China, to be able to add distance TikTok from China and the potential for the app being compromised by Chinese authorities. This is not the primary time such discussions have taken place.
In this context, the problems round Like counts had been seen by some customers at the moment as a sign that a ban was imminent. However, that’s not the case.
A number of customers theorized TikTok was making some kind of change to its algorithms, as a result of their “For You” web page appeared to no longer mirror their pursuits when Like counts returned. However this is unattainable to verify at the moment. The information of TikTok’s demise within the U.S., nevertheless, has involved the TikTok group. Consequently, they’ve already begun fleeing to rival apps like Byte, Dubsmash and Likee within the U.S. Byte, for instance, jumped from No. 210 in Social Networking within the U.S. App Retailer on July 5 to No. 1 in Social and No. 1 General as of at the moment, because of an exodus of primarily Gen Z TikTok customers.
A spokesperson additionally provided the next remark:
“Earlier at the moment, a few of our customers skilled app points round notifications, the show of likes and think about counts, and bother loading movies on some pages of the app. The problems seem to have been brought on by increased visitors than regular on our servers in Virginia, inflicting short-term service disruptions. We’ve resolved the issue and are investigating the trigger, and can share updates as they grow to be accessible.”