Unblock Netflix, Amazon, BBC and more but it will value you
UltraVPN does not have the options to compete with the highest VPNs, but it is nonetheless charging greater than most. Go spend your hard-earned money elsewhere.
Easy to make use of
Decent speeds in most places
Unblocks US Netflix, iPlayer, Amazon, Disney+
24/7 phone and email help
Only a few options
Helps three simultaneous connections solely
Some places might be sluggish
UltraVPN is a VPN brand run by Network Connect, the corporate behind different manufacturers corresponding to PrivacyWeb and SafeVPN.
The service has a really standard characteristic set: apps for Windows, Mac, iOS and Android (no manual setup), OpenVPN help with AES-256 encryption, a kill change to dam your internet connection if the VPN drops, and a claimed zero logging policy (more on that later).
The UltraVPN network is an honest dimension with 100+ locations unfold throughout greater than 60 countries (that’s not far off the likes of ExpressVPN and NordVPN). Most servers support P2P, too, a welcome plus. UltraVPN does not say something about who owns or manages the community, but we seen it appeared to be utilizing Windscribe servers.
Help choices are extra diverse than usual, with contact strategies together with telephone (for billing only), email and stay chat.
UltraVPN does not precisely look like essentially the most lively of suppliers. The web site’s information web page has solely 12 posts, all dated October 8th, 2018, for some motive. It has links to UltraVPN’s Twitter and Fb pages, or so it appeared, however after we clicked them, neither account exists and extra. We have by no means penalized a supplier for not having a social media presence, however if you happen to have accounts, then shut them, and overlook to take away the hyperlinks, that appears severely unprofessional.
UltraVPN’s pricing is somewhat sophisticated, and costlier than many. Monthly plans are $6.99 for the primary time period, $8.99 on renewal. This drops to $4.99 a month if you happen to pay six months upfront, however then rises to $9.98 on renewal, costlier than the month-to-month plan – and you will pay a low $2.99 a month for the first year on the annual plan, though this rises to $7.50 on renewal.
Worse, this solely will get you help for connecting as much as three gadgets. You may improve to help limitless gadgets for a further $2.92 a month over the first yr, rising to $5.83 afterwards. By yr two that means you could be paying $13.33 a month on the annual plan to cover unlimited devices.
In the meantime go direct to Windscribe, and the company protects limitless devices for $4.08 a month on its annual plan. That is not an introductory worth which doubles in year two, both – it is the usual deal.
Privateness and logging
The UltraVPN web site claims the service has a zero logging coverage, stating that: ‘We do not maintain tabs in your on-line actions, so your browsing habits stay utterly nameless.’ That is begin, but it surely does not rule out all varieties of logging, and we have been eager to research additional.
Usually we might look forward to finding extra data in a supplier’s privacy coverage, however UltraVPN’s small print is largely about website usage and account management, and makes no clear references to the VPN.
We did discover fractionally extra data on a help web page. This defined that there is not any monitoring of web searches or web sites, however the service will ‘notice the IP of your device and monitor the quantity of site visitors you set by the UltraVPN servers.’
There’s far more we wish to find out about this – for instance, does UltraVPN log whole figures solely, or report data per session, with instances, dates, and incoming and outgoing IP addresses? The corporate must spell out its procedures in much more element. (And after that, we would like an audit, however let’s cowl the basics, first.)
The UltraVPN Windows shopper is well-designed, with a clear and acquainted interface. A major console shows your chosen location, and you’ll select different places from a easy checklist. There is a massive Connect/ Disconnect button which protects you on demand, and there are a few helpful configuration choices tucked away.
The client’s location list does not have a ‘Greatest’ or ‘Automatic’ choice to entry the closest server, sadly, and there is not any Favorites system to hurry up re-connecting to your mostly used places. The server list does allow selecting both nations or the places inside them, although (which is helpful, as there are 9 locations within the eastern US alone). It additionally highlights servers which specialize in video streaming.
Select a location, and desktop notifications make it clear what the client is doing, and once you do get linked, the shopper interface updates to point its standing and show your new IP address.
The Settings dialog has a sprinkling of helpful choices, together with the ability to load the shopper when Windows begins, to routinely hook up with the most effective or last connection, and to allow a firewall (UltraVPN’s name for its kill change), which routinely blocks your internet connection if the VPN connection drops.
You’re now in a position to decide on IKEv2, OpenVPN TCP or UDP protocol, too, a welcome enchancment on our final overview. However UltraVPN nonetheless cannot match the performance of the highest VPN purchasers. There are no DNS choices, for example. No stealth protocols, no leak safety, and you’ll overlook about superior options like auto-connects everytime you access an insecure network; this is very much basics-only.
What you get works properly, although. After we forcibly our VPN connection, for example, the client quickly detected the issue and reconnected, whereas the kill change efficiently blocked all different site visitors. And although we did our greatest to interrupt it, for instance by connecting, then terminating and restarting the client course of, it still dealt with the situation properly and delivered a working connection inside seconds.
UltraVPN’s Android app has a really related feel and appear to the desktop app, although with much less options, and an annoying problem or two.
The app does not appear to grasp e mail addresses, for example, and advised us that our [email protected] handle wasn’t valid. Uh, yes it is, which is probably why the website accepted it after we created the account. Inconvenient if that’s the type of the address you want to use, though.
As we write, the Google Play has some opinions complaining about the need to maintain uninstalling and reinstalling the app earlier than it could join, for instance. We usually do not point out opinions as many appear, properly, lower than dependable, however mix these with the app’s completely horrible 2.5-star ranking and it appears just like the app may have some actual issues.
The UltraVPN web console gives a approach to generate OpenVPN and IKEv2 profiles which could allow establishing the service manually on different platforms, together with routers. However this is removed from easy, and the web site has little or no documentation that will help you determine it out. (In truth, except you go searching, you may by no means understand UltraVPN has this characteristic).
UltraVPN does not simply promise that will help you ‘stream content material that’s usually unavailable in your country’; its apps make this easy by together with specialist ULTRAFLIX places for the UK, UK, Canada and Japan.
These worked completely in our assessments, too. We accessed BBC iPlayer with ease, excellent news because it was blocked last time, and had extra success with US Netflix, Amazon Prime Video and Disney+.
Speeds have been nice in some locations, poor in others, a lot as we noticed in our final overview. We reached 67-68Mbps from our native UK server, as excessive as we may anticipate from a 75Mbps check line. UK to France connections have been very related, however connecting to the Netherlands noticed speeds drop to 20Mbps, and UK to US efficiency ranged from 10-50Mbps.
We re-ran our speed assessments from a European knowledge center able to greater than 500Mbps, and though nonetheless a little inconsistent, efficiency was usually very good: peaks of 170-190Mbs, 100-140Mbps with the previously sluggish Netherlands location, 70-100Mbps when connecting to the US.
It is clear that UltraVPN is able to delivering high speeds, then, however much more than standard, this can differ relying in your location and the servers you select. In the event you enroll, run velocity assessments throughout a number of places to seek out out what works best for you.
UltraVPN’s clients are easy to make use of, and the service might be quick, but it surely’s distinctly brief on performance and there is simply not sufficient energy right here to justify the very excessive worth. You will get extra options for a lot much less money elsewhere.